The Madison Area Ymca

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Evan Kavanagh

CoPIs:
Esai Shaw

College:
College of Business and Public Management

Major:
Business Administration

Faculty Research Advisor(s):
Thomas Abraham

Abstract:
The Madison Area YMCA, headquartered in Madison, New Jersey, operates as a corporation in the health and wellness industry. Our dedicated team is committed to utilizing the design science research method to effectively identify and address information silos or any other challenges within our organizational business processes.

Design science, a robust research paradigm, guides our approach as we focus on problem-solving through the creation of valuable artifacts. Our data collection will primarily involve engaging with key stakeholders through interviews with managers and direct observation of the organizational processes.

To document our findings, we will employ various tools, including context diagrams and swimlane flowcharts, utilizing the Business Process Modeling Notation (BPMN) for precision and clarity. This comprehensive documentation will serve as a foundation for our analysis.

Our analytical process will draw upon principles from management, information systems, and process management, leveraging the knowledge acquired through our coursework. With a thorough understanding of the existing processes, we will identify areas for improvement and recommend strategic solutions.

The culmination of our efforts will be presented in the form of a poster presentation, showcasing our preliminary findings and outlining the proposed enhancements to the organizational business processes. Through this rigorous and systematic approach, we aim to contribute to the continual improvement of the Madison Area YMCA's operations in the health and wellness sector.


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